FAQ
The fine print.
What landlords ask before they start.
- Do my tenants pay through LedgerLatch?
- Tenants keep paying you the way they do now: check, cash, Zelle, Venmo, bank transfer. You write the payment in and the ledger does the math. We never touch rent money.
- Do I need to type in every month's rent?
- Enter the rent, the due day and the lease dates once. A rent line appears on each due date after that, and a rent increase only changes the months after it.
- What happens with partial payments?
- Payments pay off the oldest charge first, like a real ledger. A month that's only partly paid stays open and gets a PAST DUE stamp once it's past the grace days on that lease (five unless you change it).
- Can it add late fees?
- Yes. Set a flat fee, a percent of rent, or both on a lease, with your own grace days. The fee goes on the ledger once for each month that is still unpaid, and you can delete one to waive it. Check that your lease and local rules allow late fees.
- Can my tenant see their balance?
- You can make a private, read-only link for each tenant that shows their ledger and balance. They don't need an account, and you can turn the link off any time. If you add your own Venmo, PayPal or Stripe link, it shows there too, but the money goes to you, not through us.
- Can I print a statement for a tenant?
- Every tenant's ledger prints as a clean statement or downloads as a CSV. Tenants ask for one when they apply for a mortgage, and you'll want one at move-out.
- Is the year-end summary a tax form?
- It's a worksheet: rent received and expenses by category for each property, using the category names from the IRS rental schedule. Your accountant takes it from there, or you use it to fill in your own return.
- What does it cost?
- $0 for 1 unit, with every feature. $9 a month for up to 10 units. You can cancel from Settings.